What to expect with us

• Welcome call: Once we receive a referral packet from your doctor or Specialty Pharmacy, expect a call from our intake team. During this call, you’ll be guided on accessing our patient portal and your appointment will be scheduled.
• Medication Delivery: Collaborating with specialty pharmacies, we facilitate medication provision. You’ll coordinate the delivery of your medication directly with your Specialty Pharmacy, and our dedicated staff member will assist you throughout the process.
• Scheduling: We understand the importance of flexibility, which is why we offer two convenient options for scheduling your care. You can either utilize our intuitive patient portal or reach out directly to your nurse. Moreover, we extend the convenience of advance scheduling, allowing appointments to be booked up to three months ahead. Once your appointment is confirmed, you’ll receive a reminder a week prior, and our team will follow up the day before to confirm receipt of your medication and supplies.
• Nursing Care: Throughout your entire infusion, a dedicated nurse will be by your side to ensure your safety. Our certified nurses excel in IV insertion, aiming for success on the first attempt. They are highly skilled and will educate you on your therapy, medication, diagnosis, and potential side effects. If self-administration is your objective, rest assured our nurses possess the expertise to guide you seamlessly through the process.
• Streamline Care: Our team comprises patient-centric nurses and care coordinators dedicated to collaborating with your physicians and pharmacist. Together, we strive to streamline your infusion experience, minimizing stress and maximizing comfort.